Many of our clients have found these pages to be helpful, and were able to resolve issues on their own.

If you do not find answers to your questions or the specific help for your concerns, our support services are available.

We recommend that you submit support requests using our Support Contact Form, so that we may obtain information on your issue. However, if you have an urgent issue, we also have phone support available.

Support Form: Submit Support Request Online

Email: Email Support is available 24 by 7 at support@simplicato.com

Phone: 1.866.347.1660

Monday through Thursday 9:00 AM - 8:00 PM (EDT)

Fridays 9:00 AM - 6:00 PM (EDT) and

If you are a client with 24 by 7 Phone Support, please call your designated number, which was issued to you upon sign up.